Refund policy

Returns and Refunds

Thank you for supporting aGuyWithMSthatDraws. If something isn’t right with your order, please reach out so I can help.

Returns and Exchanges

All sales are final, except for damaged, defective, or incorrect items, or where otherwise required by law.

I don’t accept returns or exchanges for changes of mind or customer-selected sizing. Please review the product description, dimensions, and any size chart before placing your order.

Damaged, Defective, or Incorrect Orders

Please contact me at aguywithmsthatdraws@gmail.com within 7 days of delivery if your item arrives damaged, defective, or incorrect. Include your order number, a description of the issue, and clear photos of the item and packaging.

Keep the item and packaging until the issue is resolved. Please don’t send anything back without contacting me first.

For confirmed issues, I’ll arrange a replacement at no additional cost. If a replacement isn’t available—for example, for an original artwork or a sold-out limited edition—I’ll provide a refund for the affected item and any applicable shipping charges. If a return is needed, I’ll provide instructions and cover return shipping.

Cancellations

To request a cancellation, email aguywithmsthatdraws@gmail.com within 24 hours of purchase. Cancellations can only be approved if production or shipping has not begun. A request does not guarantee cancellation.

Refunds

Approved refunds will be issued to your original payment method. I’ll email you when your refund has been processed. Your bank or payment provider may need additional time to post it.

Consumer Rights

Nothing in this policy limits your rights under applicable consumer protection laws, including any statutory cancellation, return, or refund rights. Where those rights apply, they take precedence over this policy.

Contact

For order questions or assistance, email aguywithmsthatdraws@gmail.com or use the contact form on this website. Please include your order number so I can help more quickly.